Questions,
answered.

50% is due at booking and the balance 7 days before arrival. Near-term bookings may require the full payment shown in your quote. A refundable US$150 security deposit applies.

The House normally requires 2–3 nights depending on your dates; the Apartment normally requires 3 nights. Date-specific restrictions are shown with your quote.

The House offers instant booking. The Apartment also offers instant booking. For the whole property, we reply within 24 hours, usually within a couple of hours.

The 3-bedroom house is ideal for families and groups who want more living space and a private plunge pool. The 2-bedroom apartment is a bright, independent third-floor retreat. For larger groups, reserve both as the full 5-bedroom complex.

Yes. The house and apartment can be reserved together for groups of up to 13 guests. Full-complex stays are request-only: we personally confirm that both spaces are available, then send your direct quote and payment instructions.

The rooftop is shared between the house and apartment when they are booked separately. When you reserve the whole complex, the rooftop is exclusively for your group.

The plunge pool belongs to the 3-bedroom house. It is included with house and whole-complex reservations; it is not included with an apartment-only stay.

The beach is approximately a three-minute walk from the front door, and the Anclote surf break is about four minutes away. Restaurants, shops, markets, and coffee are also within easy walking distance.

Yes, parking is available. If your group will arrive with more than one vehicle, ask us before arrival so we can confirm the best arrangement.

Standard check-in is after 3:00 PM and checkout is before 11:00 AM. Early arrival or late departure may be possible depending on adjacent reservations—please ask before making plans.

Yes, families are welcome. Because the property has stairs, multiple levels, a rooftop, and a plunge pool, adults are responsible for supervising children at all times. Tell us the ages in your group and we can help you decide which setup fits best.

Pet requests are considered individually and may depend on the space, dates, and animal. Please contact us before booking so we can confirm whether your pet can be accommodated and explain any applicable conditions.

For direct bookings: 100% of paid prepayments is refundable when canceled at least 14 days before arrival; 50% when canceled 7–13 days before arrival; no refund within 7 days. Other booking channels may have different terms.

Sometimes. We can help inquire about airport transfers, pre-arrival stocking, surf and water activities, wellness, dining, and celebrations. These services are by request, not guaranteed, and depend on advance notice, weather, local partners, and availability.

Booking direct gives you personal help choosing the right space, and one conversation for accommodation and optional trip-planning requests. House and apartment payments still use secure Lodgify checkout.